Responsible gambling

Responsible Gaming at Winmaker Casino

We take the well-being of our players very seriously and want to ensure that you have a safe and enjoyable experience on our site. To help you maintain control over your gaming habits, we provide several tools and resources below.

Setting Limits

To prevent excessive play, you can set limits on your account, including:

Deposit limits: Restrict the amount of money you can deposit into your account
Loss limits: Set a limit on how much you can lose in a single session
Wager limits: Control how much you bet per hand or spin

To adjust these settings, go to "My Account" > "Responsible Gaming" and follow the instructions.

Cooling-Off and Self-Exclusion

If you need a break from gaming, we offer two options:

Cooling-off period: Temporarily suspend your account for 1 week to 6 months
Self-exclusion: Permanently or long-term block your account (request via support)

To initiate either option, contact our support team.

Support Organizations

We recommend the following organizations for responsible gaming guidance and resources:

GamCare: A leading charity that provides support and advice on problem gambling
Gamblers Anonymous: A 12-step program to help individuals overcome addiction
Gambling Therapy: A service providing counseling and advice on managing problem gaming
Responsible Gaming Council (RGC): A Canadian organization dedicated to promoting responsible gaming practices
ConnexOntario: A government-funded initiative to support individuals with problem gambling

For your convenience, we have included links to these organizations in the footer of our site.

Resources for Problem Gambling

If you or someone you know is struggling with problem gambling, please reach out to one of the above resources. We also encourage you to take advantage of the tools and limits provided on our site to maintain control over your gaming habits.

Remember, responsible gaming is a key aspect of enjoying our platform. Please use these resources to ensure a safe and enjoyable experience.